Information We Collect
We collect information you provide directly, information generated when you use the service, and limited information from your device or browser.
- Account details such as your name, email address, authentication credentials, and workspace name.
- Workspace and operational data such as approval requests, commands, audit events, bridge identifiers, status updates, and related metadata needed to route decisions.
- Support and communication content you send us.
- Device and browser information such as IP address, user agent, app version, operating system, crash logs, and diagnostic data.
- Web session data such as cookies, local storage, and similar technologies where used to keep you signed in or remember preferences.
How We Use Information
- Create and manage accounts, workspaces, and access controls.
- Deliver approvals, audit trails, notifications, and other core product functions.
- Authenticate users and protect the service from abuse, fraud, and unauthorized access.
- Debug, maintain, secure, and improve the product.
- Comply with legal obligations and enforce our terms.
How We Share Information
We do not sell personal information for advertising purposes. We may share information with service providers that help us operate the service, with legal or compliance partners when required, or in connection with a merger, acquisition, financing, or other business transaction.
- Service providers that host, process, store, secure, analyze, or support the service.
- Affiliated entities or advisors acting on our behalf.
- Authorities or third parties when we believe disclosure is required by law, to protect rights and safety, or to investigate abuse.
Data Retention
We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and auditability.
Some operational logs and approval history may be retained after account closure if needed for security, fraud prevention, or legal compliance.
Security
We use administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
- You may update account information through the product where available.
- You may request access to, correction of, or deletion of certain information by contacting us.
- You may be able to clear local app data or browser storage through your device settings.
Children
UpSteer is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will update the effective date and provide notice where appropriate.
Contact Us
If you have questions about this Policy or our data practices, contact us at support@upsteer.ai.